doctorevil30564 wrote:I just got my tracking number, will post pictures once I get the board in hand next week. It'll probably be next weekend if it comes in any later than tuesday though as work a 10 hour shift with a 1 1/2 hour commute each way on the days I work which are Wed-Saturday.
That's awesome. I genuinely hope that it comes. They outright refused anything close to decent service for me. But maybe since everyone who got screwed complained they've decided to be legit.
doctorevil30564 wrote:They apologized to me, and explained that their supplier had the cnc machine that makes these down for maintenance for almost the whole month of December. I can see how that would slow down the whole process. I try to be patient though for stuff like this, but I do admit I did worry.
He has excuses for *everything* doesn’t he?
Wanted to share pictures of the boards. My wife took the pictures for me as I'm not home right now
It shouldn't be you posting here and responding to the issue with the motherboards, it should be one of the members of the Keystone Ghostbusters.
All you're achieving is antagonising the situation.
Larry: I understand your frustration and disappointment, however I honestly don't feel reporting them to Ghost Corps would be the least bit beneficial. Ghost Corps itself doesn't have any means to regulate the fan groups, it is simply Sony's marketing/production company to handle the Ghostbusters property.
Sony on the other hand does have the means to bring about swift and heavy action if it feels the motivation to do so, but Sony itself stepping in would bring more bad than good because it could lead to consequences for anyone wanting to produce unofficial parts for Ghostbusters props. Contacting Paypal was probably the highest things needed to go.
So with that now said, it's pretty clear this is a disappointing example of an unfortunate situation going south extremely quickly.
While the delays with the manufacturer weren't the Keystone Ghostbusters' fault, the poor contact with their customers is squarely on their shoulders. Keeping the customers appraised of what was going on could've avoided this, prompt contact explaining that there was a delay could've helped build goodwill with those who are still waiting on their motherboard/s, and may have even helped generate a little allowance from those customers.
But as it is, we've now got a collection of unhappy customers, who were not completely unreasonable in getting in contact with Paypal when they were looking at months passing, with no motherboard or word from the people making them.
For what it's worth, the pictured post from Facebook (acknowledging that it is missing a lot of prior context), does look like a strong-arm ultimatum, and not a productive course to resolving things.
In this community, when we pay for something, there is either an expectation that it will be shipped in a prompt and orderly fashion, or there will at least be regular updates to say how things going, and if there is a delay. Larry had had some reasonable expectation to being kept updated on his order, and he kinda has the right to voice his disappointment.
You wouldn't buy something from Amazon in January, and expect to not say something when it still hasn't arrived by August, would you?
I would suggest just steering clear of the topic, Bane, especially as you aren't an impartial party in this, by your own admission.
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